FAQs for owners

How to make your villa in Murcia stand out from the crowd in the holiday rentals market.

When families are searching to book their summer villa in Murcia, they are looking for a home away from home, that is affordable, comfortable and, most importantly, offers a pool with plenty of sunshine.

After you have purchased a villa with pool in Murcia, starting out in the holiday rentals market can be an extremely effective way to cover some of your on going running costs.

It may seem apparent, but many villa owners in Murcia new to the holiday rentals market forget the most basic rules and consequently run into problems later down the line. Getting the basics right, before you open your doors to the holiday lettings market, means once you have taken reservations, the day to day running of your rental villa should be a lot easier.

To begin with your villa in Murcia needs to be safe, fully self-contained; preferably decorated to a good standard; have enough chairs, beds, sofas and sunbeds to accommodate your maximum number of villa rental guests; have a fully equipped kitchen; and, of course, the all essential private pool. To help you get started with your villa rental business in Murcia, Costa Calida, please refer to our detailed list below:

1. Photography: get it right, make your villa look great
Remember first impressions count. Taking great photos of your Murcia villa that correctly represent it and show it off in it’s best light is the most important thing you will do with regards to your online marketing.

If you don’t hire a professional photographer, ensure you use a digital camera with a wide angel lens while taking pictures. Ensure there is plenty of light by switching on lamps and lights, as well as set up the shots so they look as attractive as possible. For example: set up the internal and external dining tables with crockery, glasses, flowers and a bottle of wine, place folded towels on neatly made beds and sunbeds and generally make the villa look as attractive, airy and light as possible.

Remember, it is always worth putting a lot of effort into your photo shoot and villa description, which should last for a good few years unless you make major changes to your property, as it will encourage potential rental clients looking for holiday rentals in Murcia to click on your villa link.

Also, always make sure that the sun in on the pool area and the pool pump is switched off while taking photos, so that the water looks calm and relaxing for rental clients. Sunshine and a clean, inviting pool always sells!

2. Marketing for your villa in Murcia online
It is very important you research the best websites for advertising your villa in Murcia, one that will encourage the most hits from holidaymakers searching for villas with pools in Murcia

We recommend a mixture of international holiday lettings websites as well as targeted sites that deal only with holiday rentals in Murcia, so that you cover as many advertising angles as possible. Villa rentals in Murcia is an very competitive search term on Google, so remember, you cannot be found if you don’t advertise and if you keep your pricing and booking calendars up to date, this will also help your villa move up the search tables on different holiday websites. Contacting rental guests as soon as they enquire is also the best way to securing early bookings.

3. Get your villa insurance and paperwork organised
Public liability insurance is essential when renting your villa in Murcia, make sure you check your contents and building insurance so that you’re covered to rent out your property. Villa owners also need to provide rental clients with easy access to the property in the form a secure key lock box (it is recommended to change the code regularly) or a local key holder who can meet and greet them and be on hand for emergencies.

Of course, with properties, it is unavoidable that you will run into some difficulties, so having a reliable key holder and network of trusted handymen in Murcia for electrical, boiler or air conditioning repairs is essential in order to get any problems, should they occur, fixed and dealt with as quickly as possible. Ultimately, this will prevent villa rental guests complaining, so always act fast to resolve any problems; it is your reputation after all.

Last but not least, a rental contract is essential for every booking and owners should seek independent legal advice.

4. Make you villa living areas comfortable
As a minimum; a rental villa in Murcia will usually need 2 sofas (as a rule, the villa should have enough seating for 4 people if it sleeps 4 etc). Dark, leather sofas are really handy, as they do not show marks and bean bags can also be used for extra guest seating A TV (flat screen desirable) with satellite or resort cable channels is highly sort after, as is a radio and DVD/CD player. Most Polaris World Resorts in Murcia offer a resort cable TV with international channels. Internet access and gadgets such as am ipod docking stations or Playstation are also popular,  but not essential.

A wood burner or open fire is very attractive for Christmas and winter bookings, just ensure there is always a safety guard and this element is covered in your booking contract. If rugs are used make sure they are dark in colour and hardwearing as stains show up very easily and can make a room appear dirty. Simple pictures, canvasses, drapes and voiles as well as tasteful fake flowers are a affordable way to dress a room without having to worry about  ongoing maintenance and plants having to be watered.

5. Plan your villa’s dining area
One dining table is necessary along with the adequate number of seats for the guests staying, i.e. a three bedroom villa with pool sleeping 6 people must have at least 6 dining chairs. An indoor dining area is appealing for winter and Christmas holiday lettings. Table runners and coasters are an easy and affordable way to protect table surfaces from hot drink marks. Most villas in Murcia on the new golf developments, like Polaris World, have two villa dining areas, indoor and outside.

6. Purchase modern villa furnishings
A villa that looks uncluttered and modern is always sort after in Murcia’s holiday rental summer market. Contemporary or rural rustic styles are popular with holidaymakers, so we would advise you to clear away all personal items such as CDs, jewellery, photos, clothes and toys, storing them in a secure and lockable cupboard. A rental property should be totally de-personalised. Again Most of the villas on resorts like Polaris World’s Murcia’s La Torre Golf Resort have a large cupboard suitable for locking.

7. Plan your villa bedrooms
Make sure your villa in Murcia has as least one double/king size bed or two twin beds per room, with at least one bedside table and lamp for reading, a mirror, chest of drawers, a bin, wardrobe with at least five-six hangers per person and blinds or curtains. A fan or air-conditioning unit (with dual controls for warm and cool air) is also very sort after for the villa rentals market. Murcia also gets incredibly hot in the summer months, so holidaymakers need to be able to cool down in the shade. The comfort of your villa guests is everything.

8. Organise your villa’s linen
Each bed in your villa will need as a minimum two sets of bedding, i.e. a single bed will need four pillow cases (two pillows per guest), two under sheets, two bed sheets and two top blankets/throws, so one can always be used while the other is in laundry. This also helps fast villa changeover days during the peak summer rental season! White cotton linen is highly recommended, as it does not fade when put on a hot wash and is more hygienic.

A duvet with two sets of duvet covers for each bed is a nice touch for winter months, unless of course the villa has heavier winter blankets. Mattress covers are also recommended for day-to-day hygiene. Try to decorate each bed with colour-coordinated throws, lamps and cushions, as this will help sell your villa in the photography and make it stand out from the crowd.

9. Beach and bath towels for your villa guests
As a minimum, we would recommend two sets of towels for each guest i.e. one bath towel and one hand/hair towel, per guest, per visit, so one can be used while the other is in the wash. White towels are again the most practical, as they do not fade when put on a hot wash and are more hygienic. Extra hand towels are desirable for each bathroom.

Bath mats on the floor are also a good way to ensure people don't slip when getting out of the bath/shower. We recommend guests bring their own pool/beach towels, but of course you can provide these if necessary so they don’t take your nice bath towels to the beach. At least three-four tea towels are also needed for the kitchen. The comfort of your Murcia villa guests is paramount.

10. Your villa bathroom/s
Each bathroom should have a bath or bath/shower unit, complete with a non-slip mat and washable shower curtain or splash guard, WC roll holder, sink, shaver socket (not essential), mirror, lockable door and a plastic/metal bin with cover. A hairdryer is also usually expected. Most decent hairdryers can be bought form local stores in Murcia such as Los Alcazares , Santiago de la Ribera, San Javier or Cartegena.

11. Make the most of your villa’s kitchen
A rental kitchen in Murcia requires a toaster, kettle, hob (electric or gas) oven, fridge/freezer and enough crockery (plates and bowls), glasses, cups and cutlery for its guests. Plastic tumblers/glasses for outside/pool use are also necessary as well as some plastic plates and cups for children, pots, pans, ovenware, a sieve/colander, plastic chopping board/knives, cooking spoons, a bottle and tin opener, juice jug, ice tray, trays and a salad bowl. A dishwasher, extractor fan, microwave, tea pot, coffee pot, washing machine, stand alone dryer, wine rack are also highly desirable. Again, most villas in Murcia have separate utility areas ideal for storing washing machines, bins and ironing boards etc.

12. A secure and lockable cupboard for the villa owner
Is also handy for storing towels and linen so that villa guests don't use then all! Remember, if you leave out or in the property, guests will use it! Some guests may request to use toys for children if they are available, make sure your key holder has access to this secure storage area or cupboard (they should have at least two full sets of keys) as some extra items like toys, cots, high chairs can be great selling points.

13. Outdoor villa furniture for alfresco living
Where possible, an outdoor table with chairs for the correct number of guests allowed to stay at the villa is required. The same applies for the number of sun loungers.

A barbecue in a well-lit area of the garden with utensils as well as a parasol or shaded area are also very important for holiday rentals in Murcia. Remember, guests are renting your villa to relax, sunbathe, barbecue and generally chill out. If the property has a terrace or balcony all railings must be checked regularly and be very secure.

14. Villa with pools in Murcia, Costa Calida
Villa with pools in Murcia are highly sort after during the summer holidays. If your villa has a private pool, either a removable child guard or fenced garden is essential. Always ensure the pool box with cleaning chemicals is kept locked at all times. It is handy to leave a pool net out so villa guests can clean away leaves and flying debris themselves.

A pool cleaner must attend to the pool on a weekly basis in winter months and at least twice weekly in the summer, to ensure hygiene and chemical levels are kept up to standard and sun cream removed. Villas with a heated pools or hot tubs in Murcia, although expensive, really stand out from the competition during the cooler late autumn, winter and early spring months, when traditionally it is too cold to swim. Make sure you keep an eye on ongoing maintenance cost for heated pools as they require a lot more work.

15. Air conditioning for rental villas in Murcia
One main air-conditioning unit is necessary (especially in the summer months as Murcia gets so hot!) for your villa guests as are air-conditioning units or fans in each room. Central heating is needed for the cooler winter months. Air conditioning units should be serviced on an annual basis, make sure you get personal recommendation for local tradesmen in Murcia. Keep an eye on your electric costs however and politely ask guest to respect the environment and turn air con units off when they leave the villa.

16. Child friendly gardens and for villas in Murcia
A villa’s garden should be landscaped, attractive and useable, people do not want a garden filled with junk or rubble, especially when they will probably spend most of their holiday time outside. Remember parents away on holiday need to be able to relax safe in the knowledge their children are in a save environment.

17. Safety and security for paying villa guests
A security alarm, safe and key lock box for storing house keys is very desirable. Villa owners in Murcia should be prepared to put up some safety and hazard notices around their property, i.e. no smoking, slippery surface, mind the step, no diving and visible stickers on glass patio doors so children do not run into them.

A basic first aid kit, tested fire alarm and fire extinguisher or fire blanket are also essential and must be placed in a visible communal area, normally the kitchen. Legally Gas safety checks must be carried out by a qualified technician on a yearly basis on the property's boiler.

Annual electrical safety tests are also highly recommended. Pool guards for children can be expensive, but are also highly sort after by young families. Check the rules and regulations with your community presidents on Polaris World resorts like La Torre Golf Resort and Mar Menor Golf Resort in Murcia, for up to date rules on villas with pools and general pool safety.

18. Adequate parking space at your villa
Parking for one or two family cars is desirable and the area should be very accessible to the property as many villas on golf resorts in Murcia like El Valle Golf Resort are approx. 20-30 minutes’ drive from Murcia San Javier Airport and the local beaches at San Javier and Los Alcazares on the Costa Calida.

19. Directions to your villa and local attractions in Murcia

Guests staying at your villa in Murcia on a Polaris World Resort need clear and easy to follow directions on how to get there, which you need to send out at least one or two weeks prior to their holiday along with key instructions also.

It is better that you plan this route yourself from local airports such as Murcia San Javier or Alicante Airport. Having a cabinet, drawer or booklet full of local tourist attractions in Murcia, such as bars, pubs, restaurants, golf courses, shopping malls, supermarkets, local beaches and theme parks is also a great way to help your guests have a great time while away, and hopefully encourage them to return year after year to Murcia.

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